At Granite Office Supplies we like to think we have a business model that works well for our customers. Occasionally, we receive feedback that verifies this and we would like to share it with everyone. This email comes from Julie and was sent to Robin (our customer service manager) and Julie says everything better than I can so here it is:

“You know, I recently had one of your competitors come to me and ask if
they can give me prices and possibly win my business. I said yes because
I knew they couldn’t do it. They sent me an email with their “best
prices” and were almost double on some of their items. Plus, they don’t
offer free same-day delivery and free brownies. Also, they were not nearly
as delightful to work with as you (Robin), Garth, and Lee.

Moral of the story: thanks for being my favorite office supply company!!”

Thank you Julie for providing valuable feedback. It really is good to know what our customers think of us.

If you would like to share any stories or feedback with us we would love to hear it. You can reply to this post on our website, do a review on our facebook page or you could even tweet it to the world (we do plan on joining the twitterati at some point).

Granite Office Supplies is proud to be a part of the Salt Lake Chamber of Commerce and was recently presented on the KSL Newsradio Metro Business Report. Lucky for everyone this announcement is presented by Lane Beattie, President of the Salt Lake Chamber and not me. This is the radio version of our Virtual Fliers Announcement. To listen to the audio file please follow this link KSL Metro Business Report – Granite Office Supplies.

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Salt Lake City – Granite Office LLC is proud to announce that they have signed up to

participate in Rocky Mountain Power’s Blue Sky Program. Granite Office has

committed to offset at least 50% of their energy consumption with Blue Sky credits. Blue

Sky is a renewable energy program offered for businesses and residential consumers to

offset their energy consumption with wind power. Customers can purchase blocks of 100

kilowatt hours for $1.95 per month. The money generated from this program is

guaranteed to go towards the purchase of renewable energy from newly developed

facilities in the western United States according to Rocky Mountain Power’s website.

“This is one of the steps we are taking to reduce our impact on the environment and offer

added value to our customers,” says Lee Mercer, Manager of Granite Office.

Granite Office, a local office supply and furniture dealer, is also a certified e2 business in

Salt Lake City. e2 business certification can be attained through the Salt Lake City

Green program under the direction of the Division of Sustainability in the Mayor’s

office. To be certified a company must meet goals that are economically and

environmentally sustainable each year. For Granite Office their goals include

implementing an office recycling program, replacing all cleaners with environmentally

friendly cleaners and educating employees on Environmentally Preferred Purchasing

(EPP) practices. The benefits should be 2 sided: decreased operational costs and reduced

environmental impact.

So is it difficult to become an e2 business? “Getting certified isn’t scary at all. The

process is really a service that will help improve your operations and reduce your carbon

footprint,” says Warren Lloyd of Lloyd Architects, an e2 business for 4 years. As such,

their firm has enjoyed the additional benefit of free networking events hosted by e2

members. Recent events were hosted by Squatters Pub Brewery and Hotel Monaco. Good

food and good company, not a bad reward for going green.

e2 businesses can also help other companies reduce their carbon footprint. “Our research

of delivery vehicles revealed that Natural Gas vehicles could reduce emissions by a

significant amount and allow us to provide the services our customers need,” says Granite

Office Owner Garth Hood. This has worked out so well that all of their delivery vehicles

run entirely on Natural Gas and they are able to offer free same-day delivery. Research

shows Carbon Dioxide is reduced 22-25%; Carbon Monoxide 94-95%, Nitrogen Oxide

70-96% and NonMethaneHydroCarbons 92-96% with Natural Gas as compared to

gasoline engines. Considering that smog (ground level ozone) is comprised of Nitrogen

Oxide and Hydrocarbons these vehicles have a major impact in reducing pollution on the

Wasatch Front. “Our delivery vehicles are constantly moving and so are our competitor’s.

We can let our customers know that they are directly improving the environment by

choosing to do business with us,” concludes Garth.

KALL700 Sandy Chamber Insider Moment – Granite Office Supplies

They say that certain people have a face for radio…I am going to say I have a voice for the internet, but we are proud to participate in the Sandy Chamber of Commerce Insider moment on KALL700 Sports and wanted to share it with everyone. For some reason they wanted us to represent ourselves, because I wouldn’t have minded using Bill Riley, Spencer Checketts or any other personality from the station.

If you currently are not a customer of Granite Office Supplies and are located in the Greater Salt Lake City area than we invite you to participate in our GO Green Challenge. This is a program guaranteed to save you 20% or more on office supplies. Call us at 801-505-4050 or toll free 877-505-4050 for details.

Granite Office Supplies and Furniture, a Salt Lake City, UT based office supply and office furniture company, will begin publishing sale fliers online. There will be two categories of sales: Local and National. The fliers will be published on the Granite Office Supplies Sales and Promotions page. There will also be an embedded link on all pages of the Granite Office company website.

Local Sales flyers will be available to customers located in the Wasatch Front region of Salt Lake City, Utah (North Ogden to Spanish Fork and Tooele to Park City).

National Sales flyers shall be available to all customers.

“Publishing sales online fits well with our company goals as a Salt Lake City certified e2 business. We are committed to reduce our environmental impact while offering an improved buying experience for our customers,” says Garth Hood co-owner of Granite Office.

e2 business certification can be attained through the Salt Lake City Green program under the direction of the Division of Sustainability in the Mayor’s office. To be certified a company must meet goals that are economically and environmentally sustainable each year. The benefits are 2 sided: reduced environmental impact and implementing economically sustainable business practices. Granite Office is now in their second year as an e2 business and is proud of the progress made.

“Our philosophy is that making money and preserving the environment are not mutually exclusive ideas, in fact, they can go together. This allows us to be very competitive on pricing for our customers and still provide the services you need. Your company will reduce its environmental impact by doing business with us.”  A pretty bold statement taken from the Granite Office website.

Granite Office Supplies has developed a business model that focuses on excellent customer service and, therefore, can provide services and pricing to local customers that exceeds expectations. They provide Free Same Day Delivery, Free Electronics Recycling Pick-up and a Recycling Program for used boxes and toner. They have partnered with Hewlett-Packard to offer PurchasEdge, a rewards program that enables customers to earn points that can be used towards future equipment purchases.

Granite Office is headquartered at 1745 S Milestone Drive Suite B-1 in Salt Lake City. They are open Monday through Friday from 8-5. Their phone number is 801-505-4050.

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The Rocky Mountain Raceway hosts many events throughout the summer. For a complete schedule click here.

Granite Office Supplies is proud to announce a new partnership that will provide added value to our customers. SBK Recyle is a local electronics recycling company and they have moved into our warehouse complex. This now allows Granite Office Supplies to provide free pickup of electronics for our customers. Here is how it will work:

1. Drivers will pickup used electronics for free anytime they are making a delivery to a customer as long as the items can be easily brought back by a single driver

2. If your company has a need to pickup a large quantity of electronics we can schedule a pickup time for a small fee

3. Most electronics are free to recycle, however here is a list of all the items and any charges associated with them (these are taken directly from SBK Recycle’s website and will be passed along to the customer):

• CRT monitors (5.00)
• Televisions (.50 a diagonal inch)
• A/V Gizmo (Free)
• Camera (Free)
• Cell phones (Free)
• Computers (Free)
• Copiers (Free)
• Fax Machines (Free)
• Ink cartridges (Free)
• Keyboards and Mice (Free)
• LCD monitors (Free)
• Networking Devices (Free)
• Printers (Free)
• Scanners (Free)
• Stereo Components (Free)
• Telephones. (Free)
• UPS (Free)

Did you know? We still pickup used boxes for reuse, just have them available for our drivers when they make deliveries (we also pick up empty toners)

Here’s a breakdown of the important points:

1. Save money on your envelopes and letterhead

2.Products are imprinted in 1 or 2 color lithographic process

3. Envelopes and letterhead are Columbian brand by MeadWestvaco and we offer a wide variety of envelope sizes and features

4. Minimum order of 1,000 envelopes with even better pricing starting at 2,500 or more envelopes

5. We will provide assistance to get everything setup exactly as needed to ensure complete satisfaction

6. Completed products will be delivered to you about one week from the time of an approved order

We would be happy to provide a quote for your imprinted products.  Don’t hesitate to contact us about this new service!

Here are the rebates being offered by HP right now on Laserjet and inkjet toners. The first one here is good for a $15 gas card when you buy $75 of  qualifying inkjet cartridges on the same invoice. The second rebate is a $30 gift card when you purchase two of the same laserjet toners on the same invoice. These offers are good through June 30, 2010 and you can redeem them up to 10 times during the quarter. Get some perks HP just for buying the toner you already are going to get from Granite Office Supplies.

Our goal with rebates is to make our customers aware of how to get the best value for office supplies and furniture and the HP rebate programs have been great. Another program a lot of our customers have enjoyed is the HP Purchasedge program that rewards you for buying genuine HP toner cartridges for your machines. At Granite Office Supplies and Furniture we will continue to offer the programs and rebates that are most beneficial to our customers.