At Granite Office Supplies we like to think we have a business model that works well for our customers. Occasionally, we receive feedback that verifies this and we would like to share it with everyone. This email comes from Julie and was sent to Robin (our customer service manager) and Julie says everything better than I can so here it is:

“You know, I recently had one of your competitors come to me and ask if
they can give me prices and possibly win my business. I said yes because
I knew they couldn’t do it. They sent me an email with their “best
prices” and were almost double on some of their items. Plus, they don’t
offer free same-day delivery and free brownies. Also, they were not nearly
as delightful to work with as you (Robin), Garth, and Lee.

Moral of the story: thanks for being my favorite office supply company!!”

Thank you Julie for providing valuable feedback. It really is good to know what our customers think of us.

If you would like to share any stories or feedback with us we would love to hear it. You can reply to this post on our website, do a review on our facebook page or you could even tweet it to the world (we do plan on joining the twitterati at some point).